Shipping and delivery will be placed by courrier SDA and/or Poste Italiane.
For Milano city, sometimes, we will ship directly with our Staff.
For any error in your account description and/or about shipping we will charge additional shipping costs if any. After any order Customers will receive a detailed description; contact us if any error in 24 hrs max.
Usually goods are shipped in 8 - 10 days. Our staff will sent you an email for every step: order inserted, pending, delivered. In any time You can see the status of Your order by: "My Account - View orders" section.
Please check that the email You'll inserted in our registration form is correct and active;
You can modify Your personal informations by "My Account" section. If You lose Your password we will send You another one.